In 2013, the Australian Vietnamese Women’s Association (AVWA) underwent a WIN Review to determine aged care reform readiness. In 2014, Change Factory was engaged to help AVWA act on the recommendations.
Care Forward is a division of Care Assessment Consultants Pty Ltd, and provides services under the Home Support Programme (Cwlth and State) and the Home Care Packages Program, across Tasmania.
A large service provider across multiple sites has found there is a real appetite for change in the organisation and they are making sure their clients have a positive experience with Consumer Directed Care (CDC).
KinCare began in Parramatta in 1992 and started with 16 clients. Now KinCare provides national coverage (except the Northern Territory) that supports 12,000 people and assists them to remain living independently in their own homes.
Ekram Awadallah is the Manager of Aged Services of the Australian Multicultural Community Services and came to Australia as a young adult. Now working in aged care she is driven by her desire to pay respect to all of the elderly from these many communities who have sacrificed much to give their children a future full of hope.
The City of Swan’s Community Care Services transition to consumer directed care has been a measured and gradual one. We began by restructuring the services’ organisational model to cope with this new approach to care, as we saw this as paramount.